Okta Launches Passkey Support to Help Enterprises Unlock a Passwordless Future
Passkeys are available with the flip of a switch to ease the implementation experience and boost adoption of phishing-resistant, passwordless authentication
The ability to authenticate customers online seamlessly and securely is now a business imperative, not just a technical concern. According to Accenture’s 2023 Tech Vision survey, 85% of global executives view digital Identity as critical, with three in four noting that authentication issues have negatively impacted their bottom line due to abandoned transactions, customer frustration, and fraud. While passwords remain the most common authentication method, passkeys offer a more convenient and secure alternative. Based on
“In the age of AI where we are seeing threats escalate, passwords and legacy forms of 2FA are as inconvenient as they are defenseless. By switching to phishing-resistant passkeys, organizations can protect both their customers and their bottom line,” said
Supported by major tech platforms, passkeys are both phishing-resistant and easy to use. But adoption relies on making it easy for developers and digital teams to integrate passkeys into their consumer apps and websites. By supporting passkeys with a simple, no-code configuration in Customer Identity Cloud, Okta empowers any organization to embrace a passwordless future today.
“For the broader end-user population to fully embrace passkeys, they must truly become a ubiquitous feature. Achieving this ubiquity hinges on ensuring that it’s seamless for all developers to incorporate passkeys into their applications,” said
No Trade-Offs Between Security, Privacy, and User Experience
Okta today announced several enhancements to its CIAM offering, Customer Identity Cloud. SlashData’s Developer Nation Q1 2023 survey revealed that
“Passkeys are powerful, but they’re also just the tip of the spear. Okta Customer Identity Cloud supports a variety of use cases across consumer and SaaS applications, wherever organizations need both better security and user experience,” said
New CIAM capabilities include:
- Support for passkeys simplifies implementation of passkeys to reduce login friction, while protecting organizations from credential-based threats. Okta’s support for passkeys covers critical user flows such as sign-up, sign-in, and account recovery, with seamless passkey management for admins.
- Okta Workflows No-Code Automation for Customer Identity enables developers and digital teams to improve security posture, and drive stronger customer experience and retention by personalizing Customer Identity flows without writing code.
Phone number as sole identifier makes it easier to support more users, in more countries where phone number is an expected form of authentication, such as in
Asia-Pacificor Latin America. An available passwordless option allows users to sign-up with just their phone number.
- Password recovery enhancements allow developers to enhance security and lessen support burdens by integrating multi-factor authentication (MFA) into their password reset flow, or give customers the ability to reset using any enrolled factor.
- Custom sign-up prompts enable developers to create personalized registration journeys directly within the new Universal Login. Sign-up prompts can be tailored to customer preferences, localization needs, privacy, consent, and beyond.
Support for passkeys is available today in early access, and will be generally available in Q4 2023. Okta Workflows is generally available for joint customers of Okta Workforce Identity Cloud and Okta Customer Identity Cloud. Password recovery options, and custom sign-up prompts will be available in early access later this month and generally available in early 2024. Phone number as a sole identifier will be available in early access in November and generally available in early 2024.
Any unreleased products, features, or functionality referenced in this release that are not currently available, may not be delivered on time or at all. Product roadmaps do not represent a commitment, obligation, or promise to deliver any product, feature, or functionality, and customers should not rely on them to make purchase decisions.
Check out all of Okta’s announcements at Oktane 2023.
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